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How would you like it if you didn’t have to wait in teller lines to do your routine banking transactions? Or, how would you like to call us and never have to wait on hold or receive a voice mailbox when you need to check the status of your account? Well, you can have it all. Simply by using the ACCESS24 Telephone Teller, your banking is quick, safe, convenient and EASY.

Here is a list of the types of transactions available on Access24:

  • Obtain Loan balances
  • Obtain Share balances
  • Hear which checks have cleared
  • Transfer money within your account or to another account *
  • Make a loan payment
  • List the most recent deposits and withdrawals
  • Get current or previous year tax information

Follow these EASY steps and make the most of what your Credit Union has to offer:

  1. Pick up any touch-tone telephone
  2. Dial 617-846-1226 and press extension 1, then press 1 again after the automated attendant answers.
  3. Enter your account number and press the pound (#) key.
  4. Enter your Personal Identification Number (PIN) and then press the Pound (#) key.
  5. The attendant will prompt you to "Enter a transaction code followed by the pound (#) key, or press the pound (#) key for a list of transaction codes."

* transferring money between suffixes is allowed. But, transferring between accounts requires the signatures of all primary and joint owners. A form is available at Member Services and is called a Non-Primary Linking Form. The Non-Primary Transaction menu is the same as the one above, but each code is preceded by the number "6" (e.g. a transfer to another account would be 678#).

ACCESS 24 Transactions Code
Hear Share Balances 72#
Hear Loan Balances 52#
Hear Checks Cleared 73#
Make a Withdrawals 79#
Transfer Funds* 78#
Make a Loan Payment 57#
Hear Latest Deposits 53#
Hear Latest Withdrawals 59#
Hear Tax Info 84#
Suffix Code
A 21#
X 92#
B 22#
C 23#

 

 
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